所在案例库：中国管理案例共享中心
案例链接：http://www.cmcc-dlut.cn/Cases/Detail/2317
案例名称：激流勇进，暗流涌动：JD公司转型期技术人员绩效考核之困
译 名：PMS+OTA Project in Dilemma: Plight of Performance Evaluation for Technical Staff in the Context of J
案例作者：韩小汀、周宁、余凌云、蒙姝、曾德麟、王翔宇
作者单位：北京航空航天大学
中文摘要：于2003年成立的JD公司隶属于航天国有控股上市公司ASIN集团，专门从事公安信息化的运营。本案例以JD公司2015年在全国推广PMS+OTA项目为背景，重点描述了在互联网大背景下，独享业内市场空间的JD公司面临技术人才短缺的重大挑战。企业一成不变的绩效考核和绩效管理方式成为技术人员流失的导火索，让企业在红火的业务增长的关键时期，遭遇技术人员频繁流失的尴尬局面。JD公司当前面临技术人员流失的原因是什么？绩效考核又存在哪些问题？如何克服绩效管理的缺陷？以及企业又该如何应对当前的技术挑战？这些问题都关乎着企业的长远发展。
英文摘要：JD is a traditional IT company specializes in public security information operations founded in 2003, as part of the ASIN Group which is a publicly listed Aerospace State Holding Company. By employing the background of JD company’s transition to “Internet Plus”, the case concentrates on the enormous challenges of technical staff’s resignation issues during the promotion of PMS+OTA project despite of JD company being the market leader in this industry. JD’s changeless way of performance evaluation and performance management becomes the inducement of technical staff’s resignation that JD encountered during the key period of business growth. What is the root cause of technical staff’s resignation issue? What are the short-falls of the current performance evaluation and performance management system? How to resolve the issue of controlling employee retention? And how to crack the current technological challenges that JD facing? All the above puzzles are the predominant factors affecting the company’s sustainable development.
中文关键词：绩效考核；绩效管理；技术人员；IT企业；2016百优案例
英文关键词：Performance evaluation, performance management, technical staff, IT company
案例入库时间：2016-07
